Privacy & Cookie Policy

Last updated: 7 December 2025

Focus Academy Global (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

 

1. Data Controller

Focus Academy Global
Erembodegemstraat 31, 9300 Aalst, Belgium
Company number: BE0871226086
Email: stephane.browet@mac.com

 

2. Personal Data We Collect

We may collect the following data:

2.1. Information you provide directly

• Name, email, phone number, address

• Company name, role, billing information

• Information provided during coaching, training, or registration

• Responses to questionnaires, assessments, or forms
   

2.2. Automatically collected data

• IP address

• Browser type, device type

• Website usage (cookies, analytics)
   

2.3. Sensitive personal data

We do not intentionally collect or store special-category data unless explicitly provided by you during coaching or training, and only with your consent.

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3. Purpose of Data Processing

We process personal data for the following purposes:

• Delivery of training, coaching, or consulting

• Customer management and invoicing

• Communication and service updates

• Dispatch of newsletters or marketing (only with consent)

• Compliance with legal obligations

• Internal quality improvement

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4. Legal Basis for Processing

We process your data based on:

• Contractual necessity (to deliver services)

• Legal obligations

• Legitimate interest (business optimisation and client communication)

• Consent (newsletter, optional data sharing)

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5. Data Retention

We retain personal data only as long as necessary:

• Client and billing data: up to 7 years (legal requirement)

• Coaching and training notes: up to 3 years

• Marketing data: until consent is withdrawn

• Website analytics: as defined by third-party tools

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6. Data Sharing

Your data may be shared with:

• Administrative or accounting partners

• External trainers working under confidentiality agreements

• IT or hosting providers

• Legal authorities when legally required

We never sell or rent your data.

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7. Data Protection

We implement technical and organisational measures including:

• Encrypted devices

• Secure storage of client documentation

• Restricted internal access

• GDPR-compliant hosting and email services

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8. Your Rights

Under GDPR, you have the right to:

• Access your data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Limit or object to processing

• Data portability

• Withdraw consent at any time
   

To exercise your rights: Hello@focusacademy.global

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9. Cookies

We use cookies to improve website performance and user experience.
You can manage preferences via your browser.

A full Cookie Policy is provided below.

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10. Changes to this Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.